Frequently Asked Questions

Are Dr. Rieti products tested on animals? No, all Dr. Rieti products are cruelty-free and are not tested on animals. We are committed to offering products that respect animals and the environment.

What skin types are suitable for Dr. Rieti products? Dr. Rieti products are suitable for a wide range of skin types, including sensitive skin. They are formulated to provide effective results that are gentle on the skin.

What shipping options are available? We currently have free express shipping on all orders with delivery times between 24/72 hours throughout Europe.

What is the shipping cost? Shipping is free, for the Italian territory, for all purchases over €27.

What if I am not satisfied with Dr. Rieti products? We are confident that you will be satisfied with our products, which is why we offer a 90-day money back guarantee. If you are not completely satisfied with our products within 90 days of purchase, you can return them to us for a full refund. Simply contact our customer service to begin the return and refund process.

Can I use Dr. Rieti products while pregnant or breastfeeding? If you are pregnant, breastfeeding, or have any medical conditions, we recommend that you consult your doctor before using Dr. Rieti products or any other skin care products.

Do Dr. Rieti products contain natural ingredients? Yes, Dr. Rieti products are formulated with high-quality natural ingredients. We use plant extracts, essential oils and other ingredients derived from nature to offer an effective and safe solution for skin care.

How can I contact Dr. Rieti customer service? You can contact our customer service by sending an email to store@rieti.beauty or by filling out the contact form on our website. We will be happy to answer all your questions and provide assistance.

How can I get personalized advice for my skincare routine? Our team of experts is available to provide you with personalized advice on your skincare routine. You can contact us and share your concerns and needs, and we will be happy to advise you on the products that are best for you.